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Privacy Policy

This Privacy Policy describes how myunipac.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additional information may be collected if you contact us for customer support. We refer to any information about an identifiable individual as “Personal Information.”

1. Device Information

  • Purpose of Collection:
    To load the Site accurately for you and perform analytics on Site usage to improve functionality.

  • Source of Collection:
    Automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a Business Purpose:
    Shared with Shopify and analytics platforms (e.g., Google Analytics).

  • Personal Information Collected:

    • Version of web browser

    • IP address

    • Time zone

    • Cookie data

    • Pages viewed

    • Search terms used on the Site

2. Order Information

  • Purpose of Collection:
    To fulfill contracts, process payments, arrange for shipping, and provide invoices or order confirmations.

  • Source of Collection:
    Collected directly from you during the purchase process.

  • Disclosure for a Business Purpose:
    Shared with Shopify, payment processors (e.g., PayPal, Stripe), and shipping providers (e.g., FedEx, UPS).

  • Personal Information Collected:

    • Name

    • Billing and shipping address

    • Payment details (e.g., credit card numbers, PayPal account)

    • Email address

    • Phone number

3. Customer Support Information

  • Purpose of Collection:
    To provide efficient customer support and address any inquiries.

  • Source of Collection:
    Collected directly from you.

  • Disclosure for a Business Purpose:
    May be shared with customer support platforms such as Zendesk or HubSpot.

  • Personal Information Collected:

    • Name

    • Email address

    • Order details or related information

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill contracts. Examples include:

  • Shopify: Our e-commerce platform. Read Shopify’s Privacy Policy here.

  • Shipping Providers: To ensure timely delivery of your orders.

  • Payment Gateways: To securely process payments (e.g., Stripe, PayPal).

  • Analytics Providers: To analyze site usage (e.g., Google Analytics).

We may also share Personal Information to comply with legal obligations or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications. Examples include:

  • Google Analytics: To understand customer behavior. Read Google’s Privacy Policy here.

  • Facebook Ads: To deliver personalized ads. Opt-out here.

For more information, visit the Network Advertising Initiative.

Using Personal Information

We use your Personal Information to:

  • Fulfill orders

  • Process payments

  • Ship products

  • Communicate with you about new offers or updates

GDPR

If you are a resident of the European Economic Area (EEA), you have rights under the GDPR, including access, correction, and erasure of your data.

  • Lawful Bases for Processing:

    • Your consent

    • Performance of a contract

    • Compliance with legal obligations

To exercise your rights, contact us using the details above.

CCPA

California residents have rights under the California Consumer Privacy Act (CCPA), including access to and deletion of Personal Information.

If you would like to exercise these rights or designate an authorized agent, contact us using the details above.

Cookies

We use cookies to enhance your browsing experience. Examples include:

Name

Function

Duration

_secure_session_id

Used for site navigation

24 hours

_shopify_country

Used during checkout

Session

_tracking_consent

Tracks user preferences

1 year

You can manage cookies through your browser settings. Note that blocking cookies may impact functionality.

Changes

We may update this Privacy Policy to reflect changes in practices or legal requirements. The updated policy will be posted on this page.

Complaints

If you are dissatisfied with how we handle your Personal Information, you can email us sales@myunipac.com.